Hi there. How can we help you?
You can email and call us. We are known of quick response times so expect a call back soon.
Frequently asked questions
When will my order be delivered?
Order Processing and Delivery Schedule:
One you place an order on our website, our team will immediately begin processing it. Please note the following schedule:
Order cut off: 5:00 PM Australian Eastern Standard Time (Mon - Fri)
Handling Time: 0 - 2 business days.
Transit Time: 1 - 10 business days.
Total Delivery Time: 1 - 12 business days.
Can I return my product?
Orders can be returned or exchanged within 14 days of receiving the parcel, providing they are in original resalable condition. Refer to our returns and refunds policies.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 14 days of receiving the parcel, please reach out to us for return requests.